Ice Grey

• What types of clothing does your store offer?
• Our store offers a wide variety of clothing, including casual wear, formal wear, athletic wear, and accessories.
• Do you have a specific demographic that your store caters to?
• Our store caters to individuals of all ages and genders. We have a diverse selection of clothing to meet the needs of our customers.
• Are your prices affordable?
• Yes, we aim to offer competitive prices for our clothing. We also have sales and promotions regularly to provide even more affordable options for our customers.
• Do you offer any sustainable or eco-friendly clothing options?
• Yes, we have a section dedicated to sustainable and eco-friendly clothing. We believe in promoting ethical and sustainable fashion choices.
• Can customers request specific sizes or styles if they are not available in-store?
• Absolutely! We are happy to accommodate special requests and will do our best to order the desired size or style for our customers.
• Do you offer alterations or tailoring services?
• Yes, we have an in-store tailor who can provide alterations for a small fee. This allows our customers to get the perfect fit for their clothing purchases.
• Is there a return or exchange policy?
• Yes, we have a 30-day return or exchange policy for any items that are unworn and in their original condition. We want our customers to be completely satisfied with their purchases.
• Do you have a loyalty program for frequent shoppers?
• Yes, we have a loyalty program where customers can earn points for every purchase and redeem them for discounts or other rewards.
• Can customers shop online?
• Yes, we have an online store where customers can browse and purchase our clothing from the comfort of their own home.
• Are there any special events or sales coming up?
• Yes, we often have seasonal sales and events, as well as special promotions for holidays or other occasions. Customers can stay updated on our website or social media pages.

Royal Mail Delivery (1-2 Days) £3.50 or FREE over £120

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INTERNATIONAL DELIVERY

Europe: European Tracked Delivery (4-6 Days) £15

USA, Australia and Rest of World: International Tracked Delivery (4-8 Days) £15

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Shipping information

• We offer FREE Next Day delivery for all orders £120 & above.
• All orders are shipped directly from our UK warehouse within 24-48 hours of the order being placed.
• Orders received on weekdays before 13:00 GMT will be shipped out the same day. Orders placed after this time will be sent the next day. Orders placed on the weekend will be shipped out Monday.
• The estimated shipping time begins from the day your order is despatched.